Refund/ Cancellation Policy

Please note that all the items in my shop are digital download printable files - no physical item will be sent. Due to the nature of instant downloadable products, refunds will not be given after purchase. 

If you have received a damaged product :

Please do not worry. Drop us a mail at artsybeats@gmail.com with images of the damaged product within 7 days of downloading the file. We will check and have the product replaced or refund your money whichever is preferred. 
Complete amount will be refunded and it can reflect in your account in 7-10 business days from the refund processed date.

Cancellation :

Please mail us at artsybeats@gmail.com for cancellation request if there is any problem in downloading the product.
Orders can be cancelled only if it has not been downloaded yet.

Refund for the cancelled order :

If the payment was by credit/ debit card or net-banking, the money will be refunded to your credit/ debit card or net-banking account, respectively. Typically, refunds are processed between 7- 12 working days.
Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.